Sheltered Housing Manager
Abbeyfield is more than a home; it’s a neighbourhood, a community, a family. Our core behaviours are to be welcoming to everyone, celebrate the positives, work collaboratively, take responsibility, and be adaptable to changing circumstances.
Best of all, we’re a charity, meaning that the interests of our valued staff and residents sit at the heart of what we do, not shareholders.
Sheltered Housing Manager - 26hrs p/w split between Bootle and Ulverston
You’ll have responsibility for groups of elderly residents and managing the provision of tenancy agreements, ensuring a positive accommodation experience in a safe living environment. And you’ll be developing and implementing local marketing activities to promote your Houses to secure a high reputation in the community, developing relationships with referral agencies and key partners working in social care.
You will need to maximise rental income, by ensuring high occupancy levels, and any resident debt is minimised. Equally, you will need to control staff costs by effective management of staff budgets, rotas and timesheets. Additionally, you’ll need to have an eye on other property related costs, such as utilities and consumables, in line with budget.
Finally, you'll play a key part in ensuring that the Houses comply fully with all relevant regulations, internal Abbeyfield policies and processes, and that there is an effective internal audit programme to assure compliance.
Naturally you’ll need to have experience working in a sheltered housing, health or social care environment. And ideally, an appropriate qualification in sheltered housing and or social care would be an advantage, together with an understanding of relevant Housing legislation, assured shorthold tenancy management and landlord and tenant obligations.
You will have experience of effectively managing staff. In each location you will have a small team of Housekeepers, Cooks and General Assistants reporting to you. In short, you’ll need to ensure that there are sufficient staff in the right places at the right time to ensure service provision.
You must be able to manage customer expectations, by balancing the needs of residents with business need. And preferably, you will have a good understanding of national health and social care strategies for older people.
You’ll also have had experience managing budgets, particularly securing sustainable income and controlling costs. And given the team you’ll be managing across multiple sites, strong staff management skills are key. In short, you’ll know how to get the best from people.
As you’d expect in a modern working environment, you will need to be computer literate, and proficient in the use of Microsoft Office (Outlook, Word, Excel).
And because we take the wellbeing of our residents and staff very seriously, ideally you'll also be fully vaccinated against COVID-19.
What Abbeyfield Offer You
At Abbeyfield, we are committed to rewarding our staff for their hard work. Some of our benefits include:
- Competitive pay
- 31 days paid leave, including bank/public holidays
- Unlimited opportunities to earn £500 via our 'refer a friend' scheme
- Pay progression within role
- Learning and career development opportunities
- Occupational sick pay
- Eligibility for a Blue Light card, with huge savings
We look forward to hearing from you
The Abbeyfield Society