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Housekeeper/Cook/General Assistant

Job Introduction

As on of our highly valued Housekeepers, you're at the front line of delivery.  You’ll ensure all aspects of the House(s) run smoothly and efficiently, by coordinating and managing all house staff.  You also ensure the catering service runs efficiently in line with budget, so the role may include cooking and meals preparation for large groups of residents.

Role Responsibility

Your role is to maintain service continuity to our residents, through ensuring an efficient handover process is adopted by all house staff. You’ll go out of your way to ensure that all residents feel welcome, included and involved in the house(s), and matters affecting the house are communicated to them as required. 

You’ll organise social activities, consistent with housing management and health and safety requirements.  You’ll consult with residents and volunteer groups, and the activities you design and provide reflect Abbeyfield values and policies, and do not interfere with the smooth running of the house, and are appropriate to the requirements of residents.

Independence of residents is maximised in line with their abilities.  And all residents remain involved in the community in line with their individual needs, aspirations and abilities.

You’ll take responsibility for ensuring all staff, volunteers, trades persons and other visitors are managed effectively when on site, and all records and administration are accurate and kept up to date.  And naturally, you will go out of your way to ensure that all areas of the House(s) are clean, tidy and meet all Health and Safety and Environmental Health requirements.

The Ideal Candidate

First and foremost, you will be a naturally caring person, who is compassionate, and understands the needs of older people.  Further, you’ll be able to communicate, interact well with, and build strong working relationships a wide range of people in varied situations.  And in a modern workplace, as you would expect, you should be able to use computers and IT applications, and be able to read, write and work with numbers to a good standard.

A strong and supportive team player, you’ll also need to be a competent cook, who can keep to a budget.  You’ll also be skilled in supervising and supporting your team of General Assistants, and will know how to get the best from them.

If you are already experienced in working in a similar role within services for older people, and have knowledge of tenancy management and tenant participation, then even better.  It would also be beneficial if you held a current driving licence.  You will also need to have a First Aid Certificate and Food Hygiene Certificate.  However, if you do not possess these, full training will be provided to ensure you obtain these within the first few months.

Package Description

In line with your casual (bank) worker assignment agreement, we offer competitive pay that is in line with those of our employed staff in similar roles.  And depending on how many hours you work, you will accrue leave at an equivalent rate of 29 days paid leave in a full calendar year, inclusive of bank/public holidays. (pro rata)

To carry out this role, you will be provided with mandatory training to get you started, as part of a comprehensive induction.  To work for us in future assignments, you will be expected to keep your mandatory training up to date.

About the Company

Situated in the quiet village of Burton Joyce in Nottinghamshire, Carnarvon House allows our residents to enjoy the companionship of others, while also having the privacy and independence of their own accommodation.

With a shared kitchenette on each floor complete with all necessary appliances, Carnarvon House offers 13 unfurnished en-suite bedsits with parking onsite. Our dedicated team are on hand to offer support and security to our residents should they require, whilst retaining an independent lifestyle.

Our residents are often found in the communal areas socialising with one another or with our wonderful team of volunteers or their family and friends. We have a beautiful garden which many residents enjoy maintaining and spending time in.

Meals are a sociable time where residents are encouraged to come together and enjoy some fresh, nutritious home-cooked food. Every member of our team plays a vital role in continuously supporting our residents to improve their quality of life and wellbeing.  Whatever the role, we want our team members to feel motivated and rewarded in their role. 

If you’d like to work for a home that genuinely cares about not only its residents, but also its team, please do get in touch.

The Abbeyfield Society

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