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Housekeeper and Cook Casual Bank

Job Introduction

As on of our highly valued Housekeepers, you're at the front line of delivery.  You’ll ensure all aspects of the House(s) run smoothly and efficiently, by coordinating and managing all house staff.  You also ensure the catering service runs efficiently in line with budget, so the role may include cooking and meals preparation for large groups of residents. Covering both houses in Whitby and Scarborough 

Role Responsibility

Your role is to maintain service continuity to our residents, through ensuring an efficient handover process is adopted by all house staff. You’ll go out of your way to ensure that all residents feel welcome, included and involved in the house(s), and matters affecting the house are communicated to them as required. 

You’ll organise social activities, consistent with housing management and health and safety requirements.  You’ll consult with residents and volunteer groups, and the activities you design and provide reflect Abbeyfield values and policies, and do not interfere with the smooth running of the house, and are appropriate to the requirements of residents.

Independence of residents is maximised in line with their abilities.  And all residents remain involved in the community in line with their individual needs, aspirations and abilities.

You’ll take responsibility for ensuring all staff, volunteers, trades persons and other visitors are managed effectively when on site, and all records and administration are accurate and kept up to date.  And naturally, you will go out of your way to ensure that all areas of the House(s) are clean, tidy and meet all Health and Safety and Environmental Health requirements.

The Ideal Candidate

First and foremost, you will be a naturally caring person, who is compassionate, and understands the needs of older people.  Further, you’ll be able to communicate, interact well with, and build strong working relationships a wide range of people in varied situations.  And in a modern workplace, as you would expect, you should be able to use computers and IT applications, and be able to read, write and work with numbers to a good standard.

A strong and supportive team player, you’ll also need to be a competent cook, who can keep to a budget.  You’ll also be skilled in supervising and supporting your team of General Assistants, and will know how to get the best from them.

If you are already experienced in working in a similar role within services for older people, and have knowledge of tenancy management and tenant participation, then even better.  It would also be beneficial if you held a current driving licence.  You will also need to have a First Aid Certificate and Food Hygiene Certificate.  However, if you do not possess these, full training will be provided to ensure you obtain these within the first few months.

Package Description

In line with your casual (bank) worker assignment agreement, we offer competitive pay that is in line with those of our employed staff in similar roles.  And depending on how many hours you work, you will accrue leave at an equivalent rate of 31 days paid leave in a full calendar year, inclusive of bank/public holidays (pro rata).

To carry out this role, you will be provided with mandatory training to get you started, as part of a comprehensive induction.  To work for us in future assignments, you will be expected to keep your mandatory training up to date.

About the Company

Covering both houses in Whitby and Scarborough 

Scarborough White Lodge

Set in the beautiful seaside town of Scarborough, White Lodge is a warm and welcoming house with stunning sea views and excellent walking routes to the beach and nearby cliffs.  Our house is located in the quieter part of town and is on the local bus route as well as the local community.

Our home was built in 1926 and recently renovated in 2018. Our accommodation ranges from studios to spacious one bedroom flats.  We have a total of 11 private living quarters all of which are ensuite and have their own kitchenette.  We have created a cosy sitting area that is popular with our residents for socialising, enjoying time to themselves or for quality time with family and friends.

White Lodge has a beautiful large garden and summer house where our residents can sit or enjoy the sunshine and seaside air.

Whitby Esk Moors

Surrounded by breath-taking views of the countryside, Esk Moors was first established around 20 years ago as a way of providing much needed accommodation for people who had lived in the local area their whole lives.  We are close to Castleton Moor train station, with regular trains to nearby towns and cities such as Whitby and Middlesbrough. There are many amenities in the local area including two lovely village pubs, a post office and a shop.

Esk Moors Lodge offers 14 good sized self contained flats, complete with a kitchen area and bathroom. We have a lift which provides easy access to all 3 floors of the building. With a beautiful garden summer house, hairdressing facilities and a large screen for watching movies on, there is always something to do with your fellow residents

Our staff are all very kind, caring and dedicated people who are always happy to help. A busy events schedule of activities is arranged by our friendly staff throughout the year with themed lunches and plenty of arts and crafts activities to name but a few.  Together with our group of very hard working and fantastically dedicated volunteers who also work tirelessly with us, Esk Moors Lodge is a brilliant place to live.

Our team of dedicated professionals are committed to creating a warm, happy and safe environment for our residents to meet their daily needs.  We have a care team onsite throughout the day and night should our residents need them. Every team member has access to learning and development opportunities to gain new skills and qualifications to support our residents.  If you are looking to reach your potential and be part of a friendly, supportive team whilst enriching the lives of our wonderful residents, please do get in touch.

The Abbeyfield Society


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