Housekeeper and Cook - Bank / Casual
As on of our highly valued Housekeepers, you're at the front line of delivery. You’ll ensure all aspects of the House(s) run smoothly and efficiently, by coordinating and managing all house staff. You also ensure the catering service runs efficiently in line with budget, so the role may include cooking and meals preparation for large groups of residents.
Your role is to maintain service continuity to our residents, through ensuring an efficient handover process is adopted by all house staff. You’ll go out of your way to ensure that all residents feel welcome, included and involved in the house(s), and matters affecting the house are communicated to them as required.
You’ll organise social activities, consistent with housing management and health and safety requirements. You’ll consult with residents and volunteer groups, and the activities you design and provide reflect Abbeyfield values and policies, and do not interfere with the smooth running of the house, and are appropriate to the requirements of residents.
Independence of residents is maximised in line with their abilities. And all residents remain involved in the community in line with their individual needs, aspirations and abilities.
You’ll take responsibility for ensuring all staff, volunteers, trades persons and other visitors are managed effectively when on site, and all records and administration are accurate and kept up to date. And naturally, you will go out of your way to ensure that all areas of the House(s) are clean, tidy and meet all Health and Safety and Environmental Health requirements.
The Ideal Candidate
First and foremost, you will be a naturally caring person, who is compassionate, and understands the needs of older people. Further, you’ll be able to communicate, interact well with, and build strong working relationships a wide range of people in varied situations. And in a modern workplace, as you would expect, you should be able to use computers and IT applications, and be able to read, write and work with numbers to a good standard.
A strong and supportive team player, you’ll also need to be a competent cook, who can keep to a budget. You’ll also be skilled in supervising and supporting your team of General Assistants, and will know how to get the best from them.
If you are already experienced in working in a similar role within services for older people, and have knowledge of tenancy management and tenant participation, then even better. It would also be beneficial if you held a current driving licence. You will also need to have a First Aid Certificate and Food Hygiene Certificate. However, if you do not possess these, full training will be provided to ensure you obtain these within the first few months.
In line with your casual (bank) worker assignment agreement, we offer competitive pay that is in line with those of our employed staff in similar roles. And depending on how many hours you work, you will accrue leave at an equivalent rate of 31 days paid leave in a full calendar year, inclusive of bank/public holidays (pro rata).
To carry out this role, you will be provided with mandatory training to get you started, as part of a comprehensive induction. To work for us in future assignments, you will be expected to keep your mandatory training up to date.
About the Company
Milverton is a traditional detached house built in 1920 and renovated in 1980. Brows Lodge was built a few years later before both houses were connected by a glass walkway. Our home is located in the village of Formby, famous for its National Trust area and stunning beach. We are close to the centre which is a nice walk to access the local shops and the local station and on the main bus route.
There are 17 rooms which are a combination of one bedroom apartments and studio flats. All rooms offer a kitchenette and most have ensuite facilities available. Both houses have their own communal lounge with the dining area located within Brows Lodge. We have some lovely gardens which encircle the houses where our residents can sit with their families and friends and enjoy each other’s company.
Every day we make time for morning coffee where the residents get together for a catch up and chat about their day. Our friendly team organises a wide range of activities from daily coffee mornings, bingo, knit and natter to visits outside of the home.
Our friendly team is dedicated to providing a nurturing homely environment for our residents. We invest in the continued professional development of our staff to ensure the highest standards of care. Our team is dedicated to ensuring all residents’ needs are met and expectations exceeded.
We passionately support our residents in being independent and carrying out their lives the way they wish and offer regular support when they need it. We ensure that our resident care and wellbeing is at the heart of everything we do. If you feel that you share the same values as us and believe you can be a valuable member of our team, we would love to hear from you.
The Abbeyfield Society