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General Assistant

Job Introduction

Abbeyfield is a charity for elderly people, providing housing to more than 7,000 residents across the UK and internationally. It is our mission to enhance our residents’ quality of life through high quality accommodation in a stimulating environment, maintaining a socially active life.

We’re committed to providing the highest standards of care to our residents, and we believe that great care starts with great people. The interests of our valued staff and residents sit at the heart of what we do.

Abbeyfield is more than a home; it’s a neighbourhood, a community, a family. Are you ready to be a part of it?

Apply today!

Role Responsibility

A one of our valued general assistants, you’re at the front line of delivery.  We’re passionate about creating a neat and tidy environment for our residents.  So you’ll help us keep our Houses clean, tidy for our residents, and welcoming for our many visitors.  This includes communal areas and may include residents’ flats and bedrooms.  

With your attention to detail and high standards, you just know exactly how to make the residents feel as comfortable as possible and put a smile on their faces. Above all, you’ll treat residents with kindness, respect and compassion.

The Ideal Candidate

First and foremost, you will be a caring person who is compassionate, and understands the needs of older people.  Additionally, you will be able to communicate and interact well with a wide range of people in varied situations.  Naturally, as you might expect in a modern workplace, you must be able to read, write and work with numbers to a good standard.  And it is essential that you are a strong and supportive team player.

To be highly suited to the role, you should be passionate about standards of cleanliness and hygiene, and will be keen to ensure that things are always neat and tidy.  Better still, if you’re already experienced working in a similar role, may be within services for older people, then this is definitely the job for you.


Package Description

In return for your commitment, we offer a great pay and benefits package. This includes:

●          31 days paid leave, including bank/public holidays (pro rata)

●          Opportunity to learn and develop new skills for your career

●          Occupational sick pay scheme

●          Company pension scheme

●          Shop and save discounts

About the Company

Located in a quiet residential area of Tunbridge Wells and surrounded by beautiful countryside, Hale Court’s high quality Independent Living retirement apartments offer a home from home providing comfort, space and privacy, with staff on duty 24 hours a day to deal with emergencies.

Situated less than a mile away from the town centre, Hale Court has great transport links with the train station 1.5 miles away and a bus service travelling to Tonbridge, Maidstone and London with a selection of supermarkets close by.

We have 17 one bedroom flats and 2 two-bedroom apartments, all of which have private entrances, a fully fitted kitchen with generous storage and a wet room. These apartments can accommodate couples.

Hale Court offers a communal lounge, dining room and beautifully landscaped gardens where our residents and their families can meet up together. The dining room has a small kitchen where residents are welcome to make drinks at any time. 

We can offer a tailored package of care if required and provide extra help such as shopping or as a companion on trips out. Our residents receive excellent standards of care from our friendly and kind team.  Our staff genuinely care about the well-being of our residents which is at the heart of everything we do. 

In return for their dedication and commitment to their role, we support every individual’s career with tailored training opportunities and offer flexibility in roles with shift patterns to offer a better work-life balance.  Every day is different.  If being part of a closely knit team who pull together to ensure that residents always get the very best care, then we would love to hear from you.

Fortnightly Rota

Week 1: Tuesday & Friday (8.30 to 5.30) and Saturday and Sunday (09.30 to 2.30).

Week 2: Monday, Wednesday and Thursday 8.30 to 5.30).

The Abbeyfield Society


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