About Abbeyfield

Abbeyfield is more than a home; it’s a neighbourhood, a community, a family. Our core behaviours are to be welcoming to everyone, celebrate the positives, work collaboratively, take responsibility, and be adaptable to changing circumstances.

Best of all, we’re a charity, meaning that the interests of our valued staff and residents sit at the heart of what we do, not shareholders.

The Role

You have the important role of managing administrative systems and processes to the highest standard to help our Home Manager and the team run the home both safely and effectively.

Your day is varied and rewarding as you manage your scheduled administration duties alongside responding to ad-hoc requests from residents, visitors, employees and Abbeyfield employees from other locations. You maintain and manage accurate records in relation to the management of the home relating to finance, residents and employees.

As the face and voice of the home you welcome and assist visitors, residents and employees, providing a welcoming reception service both face to face and over the phone, either dealing with queries yourself, or directing them to the relevant person.

You support the employees and home by providing an office function covering responding to telephone calls, emails, faxes and correspondence, processing incoming and outgoing mail, photocopying and printing, filing and archiving, taking notes and producing minutes and responding to request for information.

To enable your colleagues to work effectively and professionally, you maintain adequate supplies of stationary, forms, promotional literature, uniforms and badges and assist with the co-ordination of repairs and maintenance.

What Abbeyfield Offer You

At Abbeyfield, we are committed to rewarding our staff for their hard work. Our benefits include:

• A great work/life balance with great job satisfaction
• Competitive rates of pay*
• Unlimited opportunities to earn £500 via our 'refer a colleague' scheme
• Menopause Friendly accredited workplace
• Pay progression within role
• Excellent learning and career development opportunities
• Occupational sick pay
• Eligibility for a Blue Light card, with huge savings
• A whole range of benefits and rewards

*We reserve the right to close posts at any time, once we have received sufficient applications.

The Abbeyfield Society