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Bank General Assistant

Job Introduction

Abbeyfield is a charity for elderly people, providing housing to more than 7,000 residents across the UK and internationally. It is our mission to enhance our residents’ quality of life through high quality accommodation in a stimulating environment, maintaining a socially active life.

We’re committed to providing the highest standards of care to our residents, and we believe that great care starts with great people. The interests of our valued staff and residents sit at the heart of what we do.

Abbeyfield is more than a home; it’s a neighbourhood, a community, a family. Are you ready to be a part of it?

Apply today!

Role Responsibility

A one of our valued general assistants, you’re at the front line of care.  We’re passionate about creating a neat and tidy environment for our residents.  So you’ll help us keep our Home clean, tidy for our residents, and welcoming for our many visitors.  This includes communal areas and may include residents’ bedrooms.  

With your attention to detail and high standards, you just know exactly how to make the residents feel as comfortable as possible and put a smile on their faces. Above all, you’ll treat residents with kindness, respect and compassion.

The Ideal Candidate

Are you sensitive, empathetic and love to care for others? And do you have high standards and like things to be neat and tidy?  If that sounds like you, we think you’ll fit right in at Abbeyfield!  Whether you’re new to the world of care or looking for a new career, we’re looking for people to join our growing team of general assistants.

Don’t worry if you have no experience - we’ll provide you with all the training you need. What’s more important is that you have have high standards, and a natural calling to care!

Package Description

In return for your commitment, we offer a great pay and benefits package. This includes:

●          31 days paid leave, including bank/public holidays (pro rata)

●          Opportunity to learn new skills and develop

●          Occupational sick pay scheme

●          Company pension scheme

●          Shop and save discounts

About the Company

Listed as one of the expert recommended Top 3 Retirement Villages in Sunderland by Three Best Rated, Hope Bank View offers a modern, safe and lively environment for our residents with views of the Tunstall Hills.  Just a short walk away from the centre of Silksworth, we also benefit from an excellent local bus and train service should you wish to travel further afield.

Opened in 2017, this newly built complex has 75 one and two bedroom beautifully decorated apartments.  In addition, our residents can join our extensive range of activities from bingo to carpet bowls, together with the fantastic facilities of a hair salon and treatment room on offer.  We have plenty of opportunity for our residents to spend time together in our communal lounge and dining areas, or in our vast landscaped gardens.

Our residents are encouraged to retain as much of their independence as possible in the safety of their own apartments.  Tailored packages of care and support are available if required and are delivered by our friendly, passionate teams who can provide whatever help is needed – from shopping to meal preparation.

We are proud of our outstanding team at Hope Bank View who all work together to achieve the same goal of enriching the lives of older people.  We offer great career opportunities and you will be joining an amazing team who genuinely care about making a difference. We support all our team throughout their career with us and invest in them with ongoing learning and development opportunities.

The Abbeyfield Society


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