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Bank Cook

Job Introduction

Your mission is to provide a healthy, nutritious, varied and reliable meals service to our elderly residents.  This involves ensuring every resident is provided with and enjoys a balanced, healthy, varied and nutritious diet, prepared according to their tastes, and presented to a high standard.


Role Responsibility

It starts with developing, in consultation with residents and staff, healthy balanced menus, with choices which reflect the needs and preferences of residents.  You’ll therefore plan, prepare and cook residents’ meals from the agreed menu, taking into account personal preferences or recognised dietary requirement (e.g. diabetes). All residents are to be offered at least three meals per day.  And by regularly seeking feedback, you’ll monitor their satisfaction with the menu and quality of the food provided. 

You’ll also ensure a safe and sufficient supply of catering products, by developing a system of ordering supplies in a timely manner.  And to ensure good stock control, you’ll make sure catering orders and deliveries are recorded using documentation supplied, to enable all orders to be checked and audited.   Maintenance of a system of effective stock rotation and control is paramount, and by doing so, you will manage catering costs within the agreed catering budget.

You will also ensure safe and proper use of catering equipment, and report any defects to management. It is also important that you adhere to kitchen cleaning procedures and schedules in accordance with Environmental Health standards, and keep the kitchen and store areas in a clean and hygienic condition.  Correct use of all equipment and products in line with COSHH requirements is key, as is the need to keep all COSHH assessments under review.  You will also participate in and supervise the completion of all relevant records in relation to food safety.

The Ideal Candidate

You’ll have a relevant Certificate in Food Hygiene, or be prepared to obtain one within the first three months in the role.  Equally, you will have demonstrable experience of cooking varied, healthy and safe meals to large groups (twelve or more, and sometimes up to 20), on a regular basis.

You’ll also have the ability to communicate and interact well with people, and work productively as part of a team.  And in a modern working environment, naturally you need to be able to read and write to a good standard.

You’ll be methodical and highly organised; your kitchen and equipment will be kept clean and tidy, with an effective method of stock rotation.

Finally, you'll demonstrate an empathy and understanding of the nutritional needs of older people.

Package Description

In line with your casual (bank) worker assignment agreement, we offer competitive pay that is in line with those of our employed staff in similar roles.  And depending on how many hours you work, you will accrue leave at an equivalent rate of 29 days paid leave in a full calendar year, inclusive of bank/public holidays.(pro rata)

To carry out this role, you will be provided with mandatory training to get you started, as part of a comprehensive induction.  And to work for us in future assignments, you will be expected to keep your mandatory training up to date.

About the Company

Situated in the historical and scenic coastal town of Broadstairs, Buckmaster House sits in an extensive attractive garden, with impressive views overlooking the sea.  Our home is only a short walk to the beach, restaurants and shops and close to the town centre, yet with good links to London from the local train station. We have 21 en-suite rooms, one of which can accommodate a couple, and all come fully furnished, providing high quality accommodation for older people.  Built originally in 1895, the house has been sympathetically modernised, yet still retains some of its original features including a magnificent sweeping staircase and large dome on the roof.

Excellent relationships with our residents and their families are important to us.  As House Manager I am proud of my kind and compassionate team, who are totally committed to providing an exceptional, personal service to support every resident’s enjoyment of life and keep them safe.  My team operates as a supportive unit, based on a set of strong values.

Residents can enjoy time in either our communal lounges, dining area or in our beautiful garden, which has ample seating and stunning views of the sea. Some of the services we provide to our residents are all their meals, plus laundry, bed changing and room cleaning. We offer a varied range of activities for our residents to participate in - from visits from a local hairdresser and beautician to gentle exercise classes, not to mention a visiting library and even a spot of Bingo.  


At Buckmaster House, we offer a home from home experience and our staff are crucial to creating this warm, friendly and welcoming environment.  Everyone supports each other and are committed to the well-being and enjoyment of our residents. 

If you are looking for a rewarding career in the supported housing sector, we provide all the support and training you need to build a successful career.   You will have the freedom to spend time getting to know our residents and find out what interests them.  If you have a caring nature and want to give something back, you would be a great fit for our team.

The Abbeyfield Society


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